“Can You Win a Mom Back If You Made Her Mad?”

February 16, 2009
7:00 pm	to	8:00 pm

Moms are extremely loyal with girlfriends as well as brands. Not only that, but they tell EVERYONE about their experiences. Good or bad.

So if you’ve made her mad, the best thing you can do to get her loyalty is great customer service. Customer service is often the first place businesses ignore because of the pressure to keep up in so many other areas. But it’s never been more important than now.

If your business has lost a mom customer, here are some strategies to getting her back in the fold:

1. Offer a discount to give your business another try;

2. Write a long letter of apology and let her know you want her business back;

3. Make her feel cared about and special – the key to regaining trust.

Obviously these same techniques make sense when it comes to getting male customers back under your wing as well. That’s what is so wonderful about embracing these strategies that reach moms. We ALL benefit from a new and effective approach!

If you’re looking to reach the Mompreneur market, or you’re a mom thinking about venturing into entrepreneurship, now there is a unique opportunity for some insider tips from other Mompreneurs who have been there and done that…

Discover everything you need to know about the Savvy Mompreneur’s Telesummit at http://snipurl.com/bbc6d.

Gina Bell, co-Founder of Networking Masters International is one of the 22 Savvy Mompreneurs speaking on the virtual platform. You can listen to her interview on Monday February 16th at 5:00 pm PST. Get registered here: http://snipurl.com/bbc6d.

From February 16 through the 25 there will be a marathon session of great advice and strategies from some of the most successful Mompreneurs in the business (Including yours truly!).

Hope to hear you on the calls!

My Best,

Gina